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Welcome to Bringo (“App”, “Platform”, “We”, “Us”, “Our”).
By accessing or using the Bringo mobile application or website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Platform.
Bringo is a hyperlocal marketplace and service facilitation platform that connects users with nearby third-party sellers, service providers, delivery partners, drivers, and vendors.
Bringo does not own, manufacture, store, sell, or deliver products directly, unless explicitly stated.
You must be 18 years or older to use Bringo.
By using the App, you confirm that all information provided is accurate and truthful.
All orders are processed on a first-come, first-served basis, subject to availability.
Placing an order does not guarantee acceptance.
Orders may be cancelled by Bringo or the seller due to:
Unavailability of items
Service area restrictions
Technical issues
Safety or regulatory concerns
Once an order is placed and confirmed, it cannot be cancelled, returned, or refunded.
This applies to:
Grocery
Food
Pharmacy
Parcel delivery
Services
Rentals
Any other quick-commerce category
Refunds may be considered only in cases of:
Wrong item delivered
Missing items
Damaged items at the time of delivery
Such issues must be reported immediately at delivery or within the app-specified time window.
Bringo’s decision on refunds is final and binding.
Delivery times are estimated, not guaranteed.
Deliveries are subject to:
Traffic
Weather
Order volume
Store preparation time
Partial deliveries may occur if some items are unavailable.
Customers must ensure:
Correct address
Reachable phone number
Availability to receive the order
Failure to receive the order may result in no refund.
Prices are set by individual sellers or service providers.
Prices may vary by location and time.
All payments must be made through approved payment methods.
Bringo may charge:
Platform fees
Delivery fees
Handling fees
Convenience fees
(all clearly displayed before checkout)
Product quality, quantity, legality, and compliance are the sole responsibility of the seller or service provider.
Bringo is not liable for:
Product defects
Service dissatisfaction
Expiry issues
Medical or professional advice
Medicines are dispensed only by licensed pharmacies.
Prescription medicines require a valid prescription.
Bringo does not provide medical advice.
Always consult a qualified healthcare professional.
Service timelines are estimates.
Service outcomes depend on third-party professionals.
No refunds for completed or partially completed services.
User is responsible for:
Declared contents
Legal compliance
Prohibited items are strictly not allowed.
Bringo is not responsible for:
Hidden contents
Illegal shipments
Improper packaging
Users must not:
Misuse the platform
Provide false information
Harass delivery partners or sellers
Attempt fraud or chargebacks
Violation may result in account suspension or termination.
Bringo reserves the right to:
Suspend or terminate accounts
Block access without prior notice
in case of policy violations or misuse.
To the maximum extent permitted by law:
Bringo shall not be liable for indirect, incidental, or consequential damages.
Liability, if any, is limited to the value of the last transaction.
Bringo is not liable for delays or failures due to:
Natural disasters
Government orders
Network failures
Pandemics
Events beyond reasonable control
All content, logos, designs, and trademarks belong to Bringo.
Unauthorized use is strictly prohibited.
User data is handled as per Bringo’s Privacy Policy.
Governed by the laws of India.
Exclusive jurisdiction: Courts of Karnataka.
Bringo may update these Terms at any time.
Continued usage implies acceptance of revised terms.
For support or queries:
📧 support@bringo.club
📞 In-app support only
9886889637
