Last updated: 15-01-2025
Bringo (“we”, “our”, “us”, “Platform”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use the Bringo mobile application or website.
By using Bringo, you agree to the practices described in this Privacy Policy.
We may collect:
Full name
Mobile number
Email address
Delivery address
Profile details
Login credentials (OTP-based)
Orders placed
Payment details (processed via secure third-party gateways)
Order history
Service bookings
Refund or complaint details (if applicable)
Note: Bringo does not store card, UPI PIN, or banking passwords.
Live or approximate location for:
Delivery
Store discovery
Service availability
Location access may be required for core app functionality.
IP address
Device type
Operating system
App version
Crash logs and diagnostics
Calls or chats with customer support
Feedback, reviews, and complaints
Your data is used to:
Process and deliver orders
Enable quick-commerce services
Connect you with nearby sellers, service providers, and delivery partners
Improve app performance and user experience
Provide customer support
Prevent fraud and misuse
Send order updates, notifications, and service alerts
We do not sell your personal data to third parties.
Your information may be shared only with:
Sellers & Service Providers
(to fulfill your order or service request)
Delivery & Logistics Partners
(to complete pickups and deliveries)
Payment Gateways
(secure, RBI-compliant third-party providers)
Government or Legal Authorities
(only when required by law)
All third parties are required to handle your data responsibly.
We retain personal data only as long as necessary for:
Service delivery
Legal compliance
Dispute resolution
Inactive or unused data may be anonymized or deleted.
We implement reasonable security measures including:
Secure servers
Encrypted data transmission
Restricted access controls
However, no digital platform is 100% secure. Users acknowledge this inherent risk.
You have the right to:
Access your personal data
Update or correct information
Request deletion of your account (subject to legal obligations)
Opt out of promotional communications
Requests can be raised via in-app support.
Bringo may use cookies or similar technologies to:
Improve app functionality
Analyze usage patterns
Enhance user experience
You may control cookies through device or browser settings.
Bringo is not intended for users under 18 years of age.
We do not knowingly collect data from minors.
The Platform may contain links to third-party websites or services.
Bringo is not responsible for their privacy practices.
Bringo reserves the right to update this Privacy Policy at any time.
Changes will be effective upon posting on the app or website.
Continued use of the Platform implies acceptance of the updated policy.
For privacy concerns, data requests, or complaints:
Email: support@bringo.club
Grievance Officer: Dushyanth
Response Time: Within reasonable time as per law
This Privacy Policy is governed by:
Information Technology Act, 2000
Applicable Indian laws
Jurisdiction: Courts of Karnataka, India
